Nu Echo & Vonage: Delivering Customer Experience Solutions That Provide an Effortless CX Across All Channels
Who we are
Nu Echo is a client experience (CX) and contact centre (CC) solution provider who enables an enterprise to offer the most advanced conversational interactions (voice and text) to their clients. We offer professional services, custom development and integration ensuring the most human life conversations and exchanges between business and their clients. What makes us different is our expertise in natural language and machine learning, speech applications as well as conversational IVR. We provide enterprise clients with guidance and solutions bringing their client experience (CX) to the next level.
How we work with Vonage
We work with Vonage in two ways:
- Providing custom-developed chatbots and intelligent virtual assistants (IVAs) integrating Vonage SMS & Chat
- Providing professional services touching on the building, optimisation and customisation of conversational IVR built off of Vonage voice and other solutions