Salesforce and Vonage
Salesforce® CTI Integration
We’ve placed Salesforce CTI integration at the very heart of our cloud-based call centre software. This lets your team create exceptional customer experiences that help serve better and sell more.
- Unrivalled access to your rich customer data
- Make connections more personal
- Be more efficient across every channel
Thanks for contacting us!
We'll get back to you as soon as we can. In the meantime, feel free to explore more about Vonage and how we're making communications more flexible, intelligent and personal so our customers can stay ahead.
Delight customers across every channelMore than just a cloud telephony platform, Vonage Contact Center, designed for Salesforce has full omni-channel support, with access to complete engagement histories, no matter where.
- Your team can access every detail to help personalise conversations
- Dynamic routing sends customers to the best available agent
- Prioritised call lists free your sales teams to focus on what they do best - selling
Unleash your team's full potentialDeep Salesforce CTI integration and a simple interface release your team from tech concerns.
- Get the right tools, when and where you need them
- Make every conversation personal
- Act intuitively and let conversations flow
Seamless Salesforce integrationThe best way to help your team is to provide them a clear path to the right targets.
- Present agents with the information they need
- Manage and optimise your performance and ROI with automated activity logging
- Scale your business with ease