Customer Contact Week Europe 2020: Go above and beyond the call with Vonage
Visit Vonage’s booth Oct. 27–29, 2020, at the all-virtual CCW Europe to meet with product experts, interact with our content, hear from a customer CEO about how his company digitally transformed their CX, and more. Register now by clicking the button below!
Create a sustainable CX and realize a virtual contact centre
Discover how Vonage Contact Centre offers the tools to manage your contact centre from anywhere, ensure remote agents’ well-being, and more. Visit our sponsorship page to download our content now!
How Spotzer transformed their CX and service efficiency for a global customer base
Join this fireside chat with Spotzer CEO Peter Urmson to learn how Spotzer:
Supports CX and carries out a global CX strategy
Tackles the core challenges of serving customers across four continents
Realized it needed to change its contact-centre system
Satisfied their partners' contact-centre requirements
Managed their CX transformation and ensured a successful project delivery
Operates today and pursues its vision for the future
Hear from our speakers!
![Paul Turner Paul Turner](/cdn-cgi/image/fit=contain,width=100,f=auto,onerror=redirect/content/dam/vonage/us-en/authors/paul-turner.jpg)
Paul Turner | VP, Strategic Acounts at Vonage
Former COO of NewVoiceMedia, now Vonage, the leading telephony integration for businesses using Salesforce in a customer contact centre or inside sales function. Paul is a seasoned veteran of the Telco & Communications & IT industries. Hugely successful in the enterprise space across EMEA, having secured 7 of the top 10 Vonage Contact Centre largest deals. A massive advocate of Salesforce, having worked on projects such as Albert Heijn, Rituals, de Bijenkorf, Schiphol Airport, ABInBev and TP Vision.![Peter Urmson of Spotzer Peter Urmson of Spotzer Company](/cdn-cgi/image/fit=contain,width=100,f=auto,onerror=redirect/content/dam/vonage/us-en/events/PeterUrmson-Spotzer%20(1).jpg)