Dashboards and reporting

Vonage Contact Center, designed for Salesforce, features custom-built dashboards to help monitor individual and team performance. These contact centre analytics identify areas of improvement across your department.
See plans
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Omnichannel

Omnichannel insights

Conveniently review contact centre metrics within your Salesforce reports.
  • Automatically log channel activity into Salesforce for instant review
  • Access comprehensive metrics quickly within your Salesforce reporting solution
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The data you need

Get a full and accurate view of your team’s activities and actions seamlessly with Vonage and Salesforce.
  • Real-time and historical data
  • Customised dashboards
  • Wallboards
  • Reports
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Contact a Vonage expert.

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