Voice API

Lead the conversation and deliver a better customer experience with the Vonage programmable Voice API. Personalise the WebRTC and PSTN calling experience with user context and data at your fingertips. Innovate, streamline and scale with flexible voice capabilities — all on a reliable, high-quality global carrier network billed on a per-second basis so you pay only for what you use.
Try it free

See how our Voice API helps businesses like yours succeed.

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Turn phone calls into a marketing machine

Record and capture important data to measure and improve your lead marketing efforts.
  • Track insights and metadata such as who called, dialed number, call length and more
  • Increase leads and improve lead quality by advertising virtual phone numbers in addition to web forms and email
  • Route calls to the right agent the first time based on select tracking criteria
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Put callers in control

Add a simple interactive voice response script with just a few lines of code.
  • Integrate self-service to provide a faster experience and allow agents to address higher-value inquiries
  • Capture call event data and voice recordings to gain new insights
  • Keep it local and improve customer engagement by advertising local or freephone numbers
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Get through when it matters

Deliver critical, global alerts through phone calls.
  • Grow your business with viral adoption
  • Increase the chances of your alert being heard through persistent phone calls
  • Sync with a simple IVR application to acknowledge receipt
  • Deliver alerts to backup contacts if no acknowledgment is detected
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Keep it confidential

Protect customer identities on voice calls to improve privacy and avoid off-platform transactions.
  • Protect users’ privacy by connecting them without revealing phone numbers
  • Track, record and analyse calls to gain new insights
  • Keep transactions where they belong — on your platform
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Secure voice payment solution

Payments over the phone

Process payments over the phone with our PCI-DSS compliant solution. Easily integrate secure payment processing with your IVR to charge your customers during phone calls.

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Integrate with third-party vendors in real time, including artificial intelligence bots. Learn more
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Voice Quality Engine

Deliver high-quality voice experiences through the low latency, feature-rich, carrier-grade Vonage network. Learn more
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WebRTC Enabled

Conduct calls over IP and PSTN with powerful programmable voice features to improve business outcomes and user experiences.

See how businesses like yours are using Vonage APIs today.

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Try it free

Start developing now with free credit. No credit card required.
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