Open your next store on WhatsApp
With Vonage Conversational Commerce, powered by Jumper.ai, you can create a dependable and convenient end-to-end experience for your shoppers on the world’s most popular messaging app.
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Manage conversations without adding headcount
Build and customise chatbots to manage incoming conversations, onboard shoppers, automate FAQ responses and enable guided self-service shopping.
Have your sales associates join the conversation
Empower in-store sales associates to sell more by assisting shoppers on WhatsApp. Route conversations to the best team member based on the product, location, and other criteria.
Bring your catalogue to WhatsApp
Simplify the shopping experience for your customers with easier product browsing, conversations and purchasing – all without ever leaving the chat window.
Get to really know your customers
Gather rich, personalised insights into your shoppers’ needs, motivations and preferences to improve your marketing and promotional strategy.
Deliver notifications your shoppers can't miss
Make your customers’ lives easier by sending important order-related and shipping alerts, one-time passwords and more via WhatsApp.
Make data-driven improvements
Analyse your conversational commerce profitability across bots, agents, SKUs, and campaigns to learn what approaches work best for your brand.
It’s good to be in sync
Easily secure, integrate and update your catalogue orders, shipping, payment information and customer data. Empower your teams to easily access this data across your enterprise-wide systems.
