Teamwork Makes the Dream Work
First launched in early 2020, the enhanced Vonage Business Communications for Microsoft Teams integration is designed for any business that wants to expand the functionality and reliability of Microsoft Teams, enabling them to leverage all of VBC’s 50+ advanced calling features within the Microsoft Teams user interface. With Vonage Direct Routing, customers can retain existing numbers, reduce costs and secure total control of their communications solution with an integrated calling and collaboration experience - directly from the Microsoft Teams application.
“ClearFreight has offices in countries across the globe and it can be difficult to find a unified communications solution that has the capabilities to bring all our locations together. Additionally, we recently made the internal shift to using Microsoft Teams as our main collaboration tool and were looking for a provider with a strong integration within that application,” Hung commented. “We were looking specifically for a provider that would make our employees’ lives easier and more streamlined. We love the fact that we can access all of our communications tools within the single Microsoft Teams app - that’s a very powerful advantage to the Vonage platform.”
Support - The Vonage Way
Vonage has given ClearFreight the tools to support its employees worldwide, while also providing the support needed to ensure those tools work.
“It’s been great to work with the Vonage team, especially after a poor experience with our previous provider,” said Hung. “Our Vonage product manager and customer support team is always responsive, highly knowledgeable, and willing to help whenever we have a question or issue. That’s the level of support that we provide our customers in return, so we know it makes all the difference.”
Watch a video now to see how Vonage Business Communications for Microsoft Teams is powering voice and collaboration for businesses around the world.