Protect user privacyProtect users’ privacy by connecting them without exposing their real phone numbers.
Avoid revenue leakageKeep conversations between users on your marketplace to avoid off-platform transactions.
Gain new insightsTrack, record and analyse calls to gain new insights on your business.
How private voice communication works
A user places a call from your appA user on your service calls a local virtual number to hail a ride, book a place to stay or to purchase an item from a seller in your marketplace.
The other party picks upVonage APIs connect the caller with the other party in your marketplace. Neither party sees the other party’s personal phone number; they see only the virtual number your application provisioned for the service.
The conversation takes placeWith their personal phone numbers masked, the parties talk and possibly come to an agreement — for a ride, for goods to be purchased through your marketplace or whatever it may be.