Device Type: desktop
Skip to Main Content Skip to Main Content

Call Screening

Answer only the important calls after screening each.
Call Screening enables you to control your calls before you decide to answer them. Call Screening lets you configure a protocol for inbound callers to identify themselves by recording their name, which gives you just what you need to decide how you wish to handle the call — whether it’s forwarding the call, sending it to voicemail or answering it.
After Call Screening prompts inbound callers to record their name, your extension rings for you to answer, plays the caller’s recorded name and offers you a list of options. At this point you can screen the call to your preference: transfer it, send it to voicemail or answer it.
Person pictogram


Let callers announce themselves before you answer the line.
Steps with numbers 1 2 3


With a simple keypad selection, choose how you wish to handle the call: send to voicemail, transfer or answer it.
Pictogram of a handset with noise coming out


Customise your call screen greeting by either recording your voice or uploading a .WAV or MP3 file.
Deskphone with Vonage logo

Contact a Vonage expert.

We'll get back to you shortly.